After more than 30 years of owning and operating R& M Heating and Cooling in Russell, Rick and Karen Gates sold their business to Comfort Pro, owned by Barry Stalcup, in 2017. Now the couple has announced their retirement, and were recently recognized during Comfort Pro’s “What’s Up In Russell?” event on February 6.
“We are so grateful for the support the community has shown us over the years,” Karen Gates said. “We started R & M Heating and Cooling in 1987, and we’re sure that Barry and his crew will take great care of the Russell community moving forward.”
Comfort Pro, based out of Great Bend, purchased the Russell business in April 2017, and has expanded services to include plumbing, water softeners, whole house humidifiers, and even appliance sales.
“We are excited to be here in Russell, and will continue to offer the same great heating and air conditioning services that R&M has been providing for years,” Stalcup says. “But now we are also able to offer plumbing, something that Russell has been needing more of. All of R&M’s employees are staying on with us, and now our other licensed technicians are available to serve Russell as well.”
The Russell store will soon be welcoming a new Customer Experience Specialist, staffing the storefront and helping customers five days per week.